Looking for an IT support company that understands what you need?
Rely on our responsive support team that puts you first!
You rely on your IT to get work done every day. Any minute when you can’t use your IT is a minute where time and money is wasted, where your reputation is at stake, and where your IT support is failing you. You need to work with a company that thinks and plans ahead so you aren’t caught off guard and held back by issues.
- What do you use your technology for?
- How can technology improve your daily operations?
- What do you need to stay productive and operational every day?
We work with you to answer these questions and really understand your unique needs – then we align our support with your goals and objectives.
Spade Technology’s SupportWERKS Solution lets you rest easy. It’s a combination of proactive planning and IT system design with a SupportWERKS Engineer (SWE) assigned to be your Technology Partner, along with responsive assistance on any IT issue you face. Call (508) 339-5163 or email: firstname.lastname@example.org.
Whatever you need from IT, you’ll get with SupportWERKS:
- Network assessments and infrastructure design from your SWE to ensure you’re using best practices to eliminate IT issues.
- Proactive maintenance and monitoring to identify and resolve most issues before you even know they’re happening.
- Locally sourced support for any IT issues you staff face – no frustrating calls with overseas call centers.
- Support desk available by phone, email, or online – you choose what’s most convenient for you.
- Remote support for most IT issues so you don’t wait on technicians coming to your office; however, onsite support is available.
- Support request tracking from a simple and clear email ticketing system, so you always know where your requests stand.